At Enquirox Casino Hotel, we are committed to promoting responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment, not a way to solve financial problems or a source of distress. Our casino hotel is dedicated to creating a safe and supportive environment for all our guests.
Our Commitment to Responsible Gaming
As a leading casino hotel, we recognize our responsibility to help prevent problem gambling and to provide resources for those who may need support. Our approach to responsible gaming includes:
- Staff training to recognize signs of problem gambling
- Resources and information available throughout our casino hotel
- Self-exclusion programs for those who wish to limit their gambling
- Strict enforcement of age restrictions (21+ for all gaming activities)
- Promoting a balanced approach to gaming as entertainment
- Partnerships with problem gambling support organizations
Need Help Now?
National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)
Available 24/7, confidential, and toll-free
Recognizing Problem Gambling
Problem gambling, also known as gambling addiction or compulsive gambling, is characterized by an uncontrollable urge to keep gambling despite negative consequences. Here are some signs that may indicate a gambling problem:
- Gambling with increasing amounts of money to achieve the desired excitement
- Becoming restless or irritable when attempting to cut down or stop gambling
- Making repeated unsuccessful efforts to control, cut back, or stop gambling
- Being preoccupied with gambling (e.g., constantly planning how to get more gambling money)
- Gambling when feeling distressed
- Returning another day to "chase" losses
- Lying to conceal the extent of gambling
- Jeopardizing or losing relationships, jobs, or opportunities because of gambling
- Relying on others to provide money to relieve desperate financial situations caused by gambling
Self-Assessment Quiz
Answer the following questions to help determine if your gambling habits are healthy:
1. Have you ever felt the need to bet more and more money?
2. Have you ever had to lie to people important to you about how much you gambled?
3. Do you find yourself thinking about gambling frequently?
4. Have you ever gambled to escape from problems or relieve feelings of helplessness, guilt, anxiety, or depression?
5. After losing, do you often return to get even?
Note: This self-assessment quiz is not a diagnostic tool. If you answered "yes" to one or more questions, consider speaking with a healthcare professional or calling the National Problem Gambling Helpline.
Tools for Responsible Gaming
Enquirox Casino Hotel offers several tools to help our guests maintain control of their gambling:
- Time Limits: Set personal time limits for your gaming sessions.
- Deposit Limits: Establish limits on how much money you deposit into your player account.
- Loss Limits: Set boundaries on the amount you're willing to lose.
- Self-Exclusion: Voluntarily ban yourself from our casino hotel for a specified period or permanently.
- Reality Checks: Receive notifications about how long you've been playing.
To set up any of these tools, please speak with a member of our casino hotel staff at the Player Services desk.
Resources for Help and Support
If you or someone you know is struggling with gambling issues, help is available through the following resources:
National Organizations
- National Council on Problem Gambling: www.ncpgambling.org | 1-800-522-4700
- Gamblers Anonymous: www.gamblersanonymous.org
- Gam-Anon (for family and friends): www.gam-anon.org
Self-Help Resources
- GamTalk: www.gamtalk.org - Online support community
- BeGambleAware: www.begambleaware.org - Information and support
- Gambling Therapy: www.gamblingtherapy.org - Free online support
Our Responsible Gaming Program
Our casino hotel is committed to implementing a comprehensive responsible gaming program that includes:
- Regular training for all casino hotel staff on responsible gaming practices
- Clear information throughout our property about responsible gaming
- Support for research into problem gambling prevention and treatment
- Collaboration with treatment providers and support services
- Monitoring our gaming floor for signs of problem gambling
- Ensuring our advertising and marketing materials promote responsible play
Contact Us
If you have any questions about our responsible gaming policies or need assistance, please contact our Responsible Gaming Ambassador at:
Email: [email protected]
Phone: +1 (555) 123-4567 ext. 789
Visit the Player Services desk in our casino hotel